Getting IDE logs

If you want to resolve issues with Code Assistant through our support, make sure to prepare an IDE log file in advance:

  1. In the lower right corner of the IDE, click .
  2. In the menu that opens, select Export Logs.
  3. An explorer window with the logs.zip archive will open. Attach the archive to your support ticket.

If you want to resolve issues with Code Assistant through our support, make sure to prepare an IDE log file in advance:

  1. In top IDE menu, click Help and select Show Log in Explorer (Show Log in Finder for macOS).
  2. In the window that opens, copy the idea.log file and attach it to your support ticket.