---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.6
alternate:
  - https://sourcecraft.dev/portal/docs/en/code-assistant/operations/get-logs.md
  - https://sourcecraft.dev/portal/docs/ru/code-assistant/operations/get-logs.md
title: Getting IDE logs
description: How to get SourceCraft Code Assistant logs in Visual Studio Code and a JetBrains IDE for troubleshooting.
---
> **Documentation Index:** Fetch the complete configuration index at https://sourcecraft.dev/portal/docs/en/llms.txt


# Getting IDE logs

<!-- source: en/_includes/code-assistant/get-logs.md -->
{% list tabs group=ide %}

- Visual Studio Code {#vscode}

  If you want to resolve issues with Code Assistant through our [support](https://center.yandex.cloud/support), make sure to prepare an IDE log file in advance:

  1. In the lower right corner of the IDE, click <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="none" viewBox="0 0 16 16"><g fill="#000" clip-path="url(#svg-xiwvyae1__clip0_1068_334)"><path fill-rule="evenodd" d="M5.2 1A1.2 1.2 0 0 0 4 2.2v10.299a.5.5 0 0 0 .853.354L6.706 11H14.8A1.2 1.2 0 0 0 16 9.8V2.2A1.2 1.2 0 0 0 14.8 1H5.2Zm5.273 1.5L8 9.5h1.527L12 2.5h-1.527Z" clip-rule="evenodd"/><path d="M1.2 3H3v1H1.2a.2.2 0 0 0-.2.2v9.6c0 .11.09.2.2.2h11.6a.2.2 0 0 0 .2-.2V12h1v1.8a1.2 1.2 0 0 1-1.2 1.2H1.2A1.2 1.2 0 0 1 0 13.8V4.2A1.2 1.2 0 0 1 1.2 3Z"/></g><defs><clipPath id="svg-xiwvyae1__clip0_1068_334"><path fill="#fff" d="M0 0h16v16H0z"/></clipPath></defs></svg>.
  1. In the menu that opens, select **Export Logs**.
  1. An explorer window with the `logs.zip` archive will open. Attach the archive to your support ticket.

- JetBrains IDE {#jb}

  If you want to resolve issues with Code Assistant through our [support](https://center.yandex.cloud/support), make sure to prepare an IDE log file in advance:

  1. In top IDE menu, click **Help** and select **Show Log in Explorer** (**Show Log in Finder** for macOS).
  1. In the window that opens, copy the `idea.log` file and attach it to your support ticket.

{% endlist %}
<!-- endsource: en/_includes/code-assistant/get-logs.md -->