---
metadata:
  - name: generator
    content: Diplodoc Platform v5.57.3
alternate:
  - https://sourcecraft.dev/portal/docs/en/sourcecraft/operations/proposal-create.md
  - https://sourcecraft.dev/portal/docs/ru/sourcecraft/operations/proposal-create.md
  - href: en/sourcecraft/operations/proposal-create.md
    type: text/markdown
    title: Markdown version
  - href: ../../llms.txt
    type: text/markdown
    title: llms.txt
title: How to create a case in SourceCraft
description: Follow this guide to create a case in SourceCraft.
---
> **Documentation Index:** Fetch the complete configuration index at https://sourcecraft.dev/portal/docs/en/llms.txt


# Creating a case in SourceCraft

You can contact SourceCraft using a special form to ask a question, make a suggestion, report an error or abuse. All cases are saved as issues in the [SourceCraft public repository](https://sourcecraft.dev/sourcecraft/sourcecraft). Before creating a case, check the existing [issues](https://sourcecraft.dev/sourcecraft/sourcecraft/issues); you may find the answer you are looking for.

You can also join the [SourceCraft chat](https://t.me/SourceCraftChat) in Telegram.

To create a case:

1. Open the SourceCraft [home page](https://sourcecraft.dev).
1. In the bottom-left corner, click ![image](../../_assets/console-icons/bug.svg) **Contact us**.
1. In the window that opens, specify the following:

    * Case type:

        * `Question`
        * `Bug`
        * `Improvement`
        * `Report abuse`

    * Case subject.
    * Case text.

        In the visual editor, you can attach your local files, format text, and use the [Markdown](https://en.wikipedia.org/wiki/Markdown) markup language.

        To attach a screenshot of your current browser tab (without the case creation window), enable the **Add screenshot** option.

    * Case visibility:

        {% note warning %}

        <!-- source: en/_includes/sourcecraft/proposal-privacy.md -->
        If you request or share your personal data or other confidential information, make sure to set the ticket visibility to private.
        <!-- endsource: en/_includes/sourcecraft/proposal-privacy.md -->

        {% endnote %}

        * `Public`: Your case will be available to all users.
        * `Private`: Your case will be available only to you and the SourceCraft team.

            You can only make abuse reports privately.